Delivery Policy
Last Updated: August 31, 2026
1. Delivery Areas
Wakarta provides delivery only in locations that are currently serviceable through the platform.
2. Delivery Time
Delivery times shown on Wakarta are estimates and may vary depending on:
- Vendor preparation time
- Order volume
- Traffic conditions
- Weather conditions
- Delivery partner availability
3. Multiple Vendor Orders
Orders from different vendors may be processed and delivered separately.
4. Delivery Charges
Applicable delivery charges, where charged, will be displayed during the ordering process.
5. Accurate Address
Customers are responsible for providing an accurate delivery address and contact information.
6. Failed Delivery
If delivery cannot be completed because of an incorrect address, inability to contact the customer or other reasonable circumstances, Wakarta or the delivery partner may contact the customer to resolve the issue.
7. Order Verification
Customers are encouraged to check their order promptly after delivery and report any issue through the available support process.